FAQs

Do you have any questions about Believe Foundation or Thanks For Caring?  Read our frequently asked questions and contact us if you wish to know more.

• Q:

  Where does the money go?
  A:

  All monies go to the Believe Foundation and its initiative "Thanks for Caring".
• Q:

  How much goes on administration?
  A:

   None.
• Q:

  If the money raised is not spent on costs or administration, how do you function?
  A:

   

  “Believe” is totally supported by the Strata Data Group as part of their Social Corporate Project within the community. Many corporate business are increasingly becoming involved in social responsibility within the community or special charity projects and encourage their staff to become involved.

   
• Q:

  How much money goes to staff?
  A:

  Nothing is paid to staff, many of whom are part-time volunteers. Presently, the Strata Data Group totally supports all costs including the salary of one staff member. We also have an increasing list of volunteers outside of the Strata Data Group.
• Q:

  How much money goes to Terry and Di Smith, the founders?
  A:

  Nothing is paid to either Terry or Di - their work is voluntary.
• Q:

  Is anything paid to Strata Data?
  A:

  No, nothing is paid to Strata Data. In fact, Strata Data currently bears most of the costs.
• Q:

  Can you prove all of the foregoing?
  A:

  Yes, according to Government legislation, Believe provides a financial statement which is audited.
• Q:

  Are you associated with any religious or pseudo religious organization?
  A:

  No,  we are not.
• Q:

  "Believe" sounds religious. What does the Foundation believe in?
  A:

  The Foundation is not religious. It believes in identifying an unmet need within the disability and mental health area and planning to meet that need.
• Q:

  Why "Believe" for the name?
  A:

  The co-founders chose the name because people need to believe in themselves, believe that they can get better, believe in miracles, in the goodness of people, that they will recover, that they will live a happy and fulfilling life despite their current problems or illness, believe for a cure and that they can conquer their addictions, that there is light at the end of the tunnel and that someone will love and care enough to travel the journey with them to a better place and improve their situation.
• Q:

  How do I know the money will be used in the way you say it will?
  A:

  The responses to the other questions that may be raised support the integrity of the founders of the Foundation.  The Foundation has a Board which meets every four  weeks and monitors all dealings in relation to the Foundation and is the ultimate decision-maker.  They are all people of proven integrity and are not renumerated.   The Board members profiles can be accessed on this site.

   
• Q:

  Does the Government support/endorse what you are doing?
  A:

  No, the Foundation hasn't sought support nor endorsement from the Government.  We have consulted various agencies that are supported by the Government.
• Q:

  Why don't you leave it to the Government or existing mainstream support services?
  A:

  Both cater the needs of the Carer in various ways.  We will supplement them by addressing a niche area that is not catered for.
• Q:

  Are you audited?
  A:

  Yes, Messenger Zerner of 157 Grenfell Street Adelaide are the independent Auditors.
• Q:

  What is Thanks for Caring?
  A:

  Thanks for Caring was set up as an initiative of Believe Foundation to acknowledge the wonderful work that Carers do, whether it's for 10 hours or 24 hours a day, by meeting needs in their lives.  We feel that it is important that the Carers care for their own well-being in order that they are able to continue with their role as Carers.
• Q:

  Who can apply to the Thanks for Caring program?
  A:

  Unpaid Carers of individuals who either suffer from a disability, whether it be aged, mental or physical. Anyone may nominate an individual or family member they feel is deserving.
• Q:

  How can they apply?
  A:

  An application form is required to be completed and forwarded to “Thanks for Caring”  at the following address:  PO Box 219, Glen Osmond 5064 or emailed to info@thanksforcaring.org.au   Forms are also available online for completion.  Each application is responded to within a few days either by mail or email.  
• Q:

  When will I know if my application is accepted?
  A:

  Each applicant  is interviewed either personally or by telephone by a member of the Review Committee.  Every nomination is reviewed and decided upon by the Review Committee, usually within 3 weeks of receipt of application.   Regardless of whether or not your request is successful, we will notify you of the outcome as soon as possible.
• Q:

  May I apply more than once?
  A:

  We are only able to accept 1 application per Carer.
• Q:

  What is the Refund Policy?
  A:

  This refund policy is to define refunds to on-line donations made through our web site at www.believefoundation.org.au

  In addition to your Statutory Rights, we operate a refund policy. If by chance you should donate in error, please inform us and we will refund your donation providing that:

  1. You notify us within fourteen (14) days of making a donation.
  2. You provide us with a copy of your receipt showing the date and relevant details of your donation.
  3. You indicate the reason for wanting a refund.

  For more information on this or any other policy please contact in writing to: Believe Foundation Incorporated PO BOX 219 Glen Osmond SA 5064 or

  P: (08) 8372 2799 F: (08) 8379 0703 Email: believe@believefoundation.org.au

  We will credit the credit card that was used to make your donation within five (5) working days of receiving your request.